Privacy Policy

Welcome to Buy Surron Bike. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, https://buysurronbike.com, purchase our products, or interact with our services.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our website.

1. Information We Collect

We collect different types of personal information to provide and improve our services. This includes:

a) Personal Information You Provide

  • Name, email address, phone number, and shipping/billing address when placing an order.
  • Payment details (processed securely by third-party payment providers).
  • Any information you provide when contacting customer support.

b) Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device and Usage Data: IP address, browser type, operating system, referring website, and pages visited.
  • Cookies and Tracking Technologies: Information stored via cookies to enhance user experience and analyze website performance.

c) Third-Party Information

We may collect data from third-party providers, such as payment processors, analytics services, or social media platforms, if you interact with our content.

2. How We Use Your Information

We use your information for various business purposes, including:

  • Processing Orders: To fulfill purchases, send order confirmations, and provide customer support.
  • Website Improvement: To analyze website traffic, improve user experience, and enhance security.
  • Marketing and Promotions: To send newsletters, special offers, or targeted ads (with your consent).
  • Legal Compliance: To prevent fraud, comply with legal obligations, and enforce our terms.

We do not sell your personal data to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing behavior. These include:

  • Essential Cookies: Required for website functionality (e.g., shopping cart).
  • Analytics Cookies: Help us measure website performance using tools like Google Analytics.
  • Advertising Cookies: Used for targeted ads on platforms like Facebook or Google Ads.

You can manage cookie preferences through your browser settings.

4. How We Share Your Information

We may share your personal data in the following cases:

  • With Service Providers: Payment processors (e.g., PayPal, Stripe), shipping partners, and analytics tools.
  • For Legal Reasons: If required by law, in response to court orders, or to protect our business.
  • Business Transfers: If we merge, sell, or transfer assets, your information may be included in the transaction.

We ensure that third-party partners adhere to strict privacy policies.

5. Data Security

We take security seriously and implement safeguards such as:

  • SSL Encryption: Protects data transmitted on our website.
  • Access Controls: Limits access to sensitive information.
  • Regular Audits: Monitors system security and detects vulnerabilities.

However, no method of transmission over the internet is 100% secure. You share your information at your own risk.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access & Correction: Request a copy of your data and correct inaccuracies.
  • Deletion: Request deletion of your personal data (subject to legal obligations).
  • Opt-Out of Marketing: Unsubscribe from promotional emails anytime.
  • Restrict Processing: Request limited use of your data in certain cases.

To exercise these rights, contact us at buysurronbikes@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before submitting personal information.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we become aware of such data collection, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date”. We encourage users to review this policy periodically.

10. Contact Information

For any privacy-related concerns, please contact us:

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